ACVox Call Accounting and Costing Solution

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  • strict warning: Non-static method view::load() should not be called statically in /usr/home/voxspectrum/public_html/Voxspectrum/modules/views/views.module on line 879.
  • strict warning: Non-static method view::load() should not be called statically in /usr/home/voxspectrum/public_html/Voxspectrum/modules/views/views.module on line 879.
  • strict warning: Non-static method view::load() should not be called statically in /usr/home/voxspectrum/public_html/Voxspectrum/modules/views/views.module on line 879.
  • strict warning: Non-static method view::load() should not be called statically in /usr/home/voxspectrum/public_html/Voxspectrum/modules/views/views.module on line 879.
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  • strict warning: Non-static method view::load() should not be called statically in /usr/home/voxspectrum/public_html/Voxspectrum/modules/views/views.module on line 879.
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  • strict warning: Non-static method view::load() should not be called statically in /usr/home/voxspectrum/public_html/Voxspectrum/modules/views/views.module on line 879.
ACVox is a web based call accounting & costing solution which enables costing, budgeting and tracking of all communication costs. As a management tool, ACVox can generate reports on telecom usage by allocating costs to departments, cost & profits centers and even customers. Analysis of productivity, call traffic and costs can be accessed by reports or graphical representations or dashboards, even remotely, based on call detail records (CDR).
 
Key features:
  • Powerful web based Graphical User Interface (GUI) and reporting engine
  • Detailed incoming, outgoing, call analysis
  • Compatible with all leading PBX systems including Avaya, Cisco and Nortel
  •  Centralized monitoring of remote site or branch offices
  • Interactive dynamic dashboard
  •  Historical reporting
  • Multi user access rights
  •  Task scheduler and automated reports
  • Multi tariff billing
  •  Easy installation and on call remote support

 
Benefits

  • Log incoming, outgoing, missed and internal calls
  • Support account code for restricted phone
  • User defined call tariffs
  • Supports per minute/second call charge calculation
  • User defined trunks, service providers, extensions
  • Organization hierarchy based call grouping supported
  • User-access privileges based on organization hierarchy
  • Report generator (Multilevel report ltering, report as per extension, department, duration, employee)
  • Graphical calls distribution analysis report
  • Reports builder for personalized reports
  • Automatic reports distribution by email
  • Export reports to PDF, MS Excel, Power-point, TIFF, web archive, MSword document
  • Backup and restore utility, software event log

System requirement:

  • Supports:
                  • PABX with IP (Ethernet) or RS232 port.
                  • Standard PC with :
                           - Intel dual core processor /4 GB RAM /150 GB HDD
                           - Windows operating system XP/Pro, 7 Pro , server 2003, server 2008, server 2012
                           - 1 Free USB / COM port
                           - Standard network cable (Patch cord)
  • Compatible:
       • PABX via network or serial port
       • All major browsers like internet explorer, Google chrome, Mozilla Firefox
     
  • Integrated MySQL database engine to help optimal performance