• strict warning: Non-static method view::load() should not be called statically in /usr/home/voxspectrum/public_html/Voxspectrum/modules/views/views.module on line 879.
  • strict warning: Declaration of content_handler_field::options() should be compatible with views_object::options() in /usr/home/voxspectrum/public_html/Voxspectrum/sites/all/modules/cck/includes/views/handlers/content_handler_field.inc on line 208.
  • strict warning: Declaration of views_handler_filter::options_validate() should be compatible with views_handler::options_validate($form, &$form_state) in /usr/home/voxspectrum/public_html/Voxspectrum/modules/views/handlers/views_handler_filter.inc on line 589.
  • strict warning: Declaration of views_handler_filter::options_submit() should be compatible with views_handler::options_submit($form, &$form_state) in /usr/home/voxspectrum/public_html/Voxspectrum/modules/views/handlers/views_handler_filter.inc on line 589.
  • strict warning: Declaration of views_handler_filter_boolean_operator::value_validate() should be compatible with views_handler_filter::value_validate($form, &$form_state) in /usr/home/voxspectrum/public_html/Voxspectrum/modules/views/handlers/views_handler_filter_boolean_operator.inc on line 149.
  • strict warning: Declaration of views_plugin_row::options_validate() should be compatible with views_plugin::options_validate(&$form, &$form_state) in /usr/home/voxspectrum/public_html/Voxspectrum/modules/views/plugins/views_plugin_row.inc on line 135.
  • strict warning: Declaration of views_plugin_row::options_submit() should be compatible with views_plugin::options_submit(&$form, &$form_state) in /usr/home/voxspectrum/public_html/Voxspectrum/modules/views/plugins/views_plugin_row.inc on line 135.
  • strict warning: Non-static method view::load() should not be called statically in /usr/home/voxspectrum/public_html/Voxspectrum/modules/views/views.module on line 879.
  • strict warning: Non-static method view::load() should not be called statically in /usr/home/voxspectrum/public_html/Voxspectrum/modules/views/views.module on line 879.
  • strict warning: Non-static method view::load() should not be called statically in /usr/home/voxspectrum/public_html/Voxspectrum/modules/views/views.module on line 879.
  • strict warning: Non-static method view::load() should not be called statically in /usr/home/voxspectrum/public_html/Voxspectrum/modules/views/views.module on line 879.
  • strict warning: Declaration of views_plugin_style_default::options() should be compatible with views_object::options() in /usr/home/voxspectrum/public_html/Voxspectrum/modules/views/plugins/views_plugin_style_default.inc on line 25.
  • strict warning: Non-static method view::load() should not be called statically in /usr/home/voxspectrum/public_html/Voxspectrum/modules/views/views.module on line 879.
  • strict warning: Declaration of views_handler_filter_term_node_tid::value_validate() should be compatible with views_handler_filter::value_validate($form, &$form_state) in /usr/home/voxspectrum/public_html/Voxspectrum/modules/views/modules/taxonomy/views_handler_filter_term_node_tid.inc on line 303.
  • strict warning: Non-static method view::load() should not be called statically in /usr/home/voxspectrum/public_html/Voxspectrum/modules/views/views.module on line 879.
  • strict warning: Non-static method view::load() should not be called statically in /usr/home/voxspectrum/public_html/Voxspectrum/modules/views/views.module on line 879.
  • strict warning: Non-static method view::load() should not be called statically in /usr/home/voxspectrum/public_html/Voxspectrum/modules/views/views.module on line 879.
  • strict warning: Non-static method view::load() should not be called statically in /usr/home/voxspectrum/public_html/Voxspectrum/modules/views/views.module on line 879.
  • strict warning: Declaration of views_handler_argument::init() should be compatible with views_handler::init(&$view, $options) in /usr/home/voxspectrum/public_html/Voxspectrum/modules/views/handlers/views_handler_argument.inc on line 745.
  • strict warning: Non-static method view::load() should not be called statically in /usr/home/voxspectrum/public_html/Voxspectrum/modules/views/views.module on line 879.
  • strict warning: Non-static method view::load() should not be called statically in /usr/home/voxspectrum/public_html/Voxspectrum/modules/views/views.module on line 879.
  • strict warning: Non-static method view::load() should not be called statically in /usr/home/voxspectrum/public_html/Voxspectrum/modules/views/views.module on line 879.
  • strict warning: Non-static method view::load() should not be called statically in /usr/home/voxspectrum/public_html/Voxspectrum/modules/views/views.module on line 879.
  • strict warning: Non-static method view::load() should not be called statically in /usr/home/voxspectrum/public_html/Voxspectrum/modules/views/views.module on line 879.
  • strict warning: Non-static method view::load() should not be called statically in /usr/home/voxspectrum/public_html/Voxspectrum/modules/views/views.module on line 879.
  • strict warning: Non-static method view::load() should not be called statically in /usr/home/voxspectrum/public_html/Voxspectrum/modules/views/views.module on line 879.
  • strict warning: Non-static method view::load() should not be called statically in /usr/home/voxspectrum/public_html/Voxspectrum/modules/views/views.module on line 879.
  • strict warning: Non-static method view::load() should not be called statically in /usr/home/voxspectrum/public_html/Voxspectrum/modules/views/views.module on line 879.
  • strict warning: Non-static method view::load() should not be called statically in /usr/home/voxspectrum/public_html/Voxspectrum/modules/views/views.module on line 879.
  • strict warning: Non-static method view::load() should not be called statically in /usr/home/voxspectrum/public_html/Voxspectrum/modules/views/views.module on line 879.
  • strict warning: Non-static method view::load() should not be called statically in /usr/home/voxspectrum/public_html/Voxspectrum/modules/views/views.module on line 879.
  • strict warning: Non-static method view::load() should not be called statically in /usr/home/voxspectrum/public_html/Voxspectrum/modules/views/views.module on line 879.
Centralized Monitoring Facility for Distributed Call centers

The Customer:

A large telephone carrier with 4 million subscribers, offering the full range of telecommunication services such as PSTN, GSM & Satellite Telephony.

The Challenge:
The customer has three call centers which handle all calls for services & complaints from subscribers. These centers are widely dispersed from the headquarters location. The customer uses DGVox call recording solutions at these call centers; however they required access to the voice files at the central headquarters for quality monitoring.

The Solution:
DGVox has a built- in feature that allows stacking of several units to scale to deployments that need more than 128 lines. This feature is available only with a LAN for security reasons.

Vox Spectrum extended this feature to allow the customer to virtually stack the units. The individual DGVox units were connected to each other over highly secure high speed communication lines.

The customer saw a single interface to all DGVox units in all locations, and this provided a convenient administrative tool.