True Blue Voice India Pvt Ltd is an authorized distributor for Plantronics in India, the global leader of headset solutions.
True Blue Voice is also an exclusive distributor in South India for Siemens Gigaset range of cordless phones. In the Asian sub – continent we have our presence in India, Sri Lanka & Bangladesh. In the Middle East we are present in Dubai, UAE.
Vox Spectrum Software Solutions is a leading provider of voice logging products and solutions in the voice communication domain.
Vox Spectrum provides technology for capturing and recording voice communication for various industry verticals. The DGVox series of Voice Logging and Recording Systems is a market leader in several countries.
Timna Electronics and Telecommunications is a Vox Spectrum company based in Riyadh, KSA, with sister companies in Dubai and Sharjah, UAE.
Since our foundation in 1983, we’ve expanded to become a large corporation spanning several countries in the Middle East, from Oman to Kuwait to Lebanon and Jordan.
Mack Telecom is ranked among the top five telecommunication engineering service providers in India.
Mack Telecom provides Total Engineering Services to Telecom Service Providers and Turnkey Operators.
27 years of proven track record
Logging solutions for Government and Security Agencies
The DGVox Sentinel’s rugged and scalable hardware is specially designed to meet the stringent requirements of Government, Defence and Security Agencies. It ensures unmatched performance even in extreme operational environments and its user-friendly software interface is ideal for continuous monitoring and accurate reporting of security enforcement practices.
Key Features
Rugged Design for year round operation
Versatile and Compatible
The Sentinel is compatible with various types of telecom interfaces:
• Analogue • Digital • VOIP • ISDN-PRI/BRI • 2-way Radio
• GSM Voice • SMS
The Sentinel operates with most of the leading telephone systems:
• Alcatel • Aspect • Avaya • Cisco • Intertel • NEC Phillips
• Nortel • Panasonic • Samsung • Siemens
And several other models
Rugged Design for year round operation
The Sentinel has been developed using industrial grade server components and is tested & certified as per industrial standards. The server is equipped with redundant power supply capable of withstanding power variations & spikes.
Web-based solution
The web-based Sentinel application allows you to monitor, manage and report directly on your web browser, eliminating complicated and error prone software installations and interfaces. The Sentinel allows you to listen-in on live conversation from a remote web interface, so you can manage & monitor your Sentinel remotely from anywhere.
Intelligent Search and Playback
Secure Access and Audit trail
Access to the Sentinel software and servers are controlled through fine-grained controls. Multi-level alphanumeric passwords can be set for access to various levels and functions.
Voice Encryption
The Sentinel arms you with an array of proprietary voice encryption algorithms, ensuring the safety of valuable and mission critical information.
Scheduled Recording
The Scheduled Recorder Setting is used to customize the time period, based on the user's requirement, either to record or not record. There are three options on each day to set the period. The recording can be scheduled for all users or for an individual user. For an individual user setting, you have to select the channel ID of the desired user. This feature automates the recording function and eliminates the requirement of human interaction up to a larger level by setting pre-defined recording priorities as per the DGVox administrator's requirement.
Record On Demand
DGVox provides an option for filtering the incoming and outgoing calls that should be or should not be recorded. This option also allows the user to enter the number to be filtered in four different formats: Exact, Anywhere, Begin and End. DGVox also helps you add, modify and remove numbers from the filtering list. Once the numbers are input for filtering, the user can decide whether any calls from/to this number should be recorded or not recorded during the desired time range.
Multiple options for Archive and Storage
The proprietary compression rates provide a large storage capability, which allows efficient and speedy archiving of valuable voice files.
Archive is based on:
| Hardware | Technical Specifications |
| Channel Capacity | • DGVox is available from 4 channels onwards depending on the line type to be recorded • DGVox is scalable to 1000s of channels |
| Chassis | • DGVox is built on a 19'' rack-mountable industrial chassis |
| On-Line Recording Storage Options |
• 20,000+ channel hours • Single 160GB+ drive (Higher capacity optional) • Optional - Dual hard drive options (Volume set or Mirrored) • Optional - RAID sub – systems • Optional - NAS (Network attached storage) |
| Archive Recording Storage Options |
• CD Writer (Default) • DVD RAM, DAT Drive, NAS (optional) |
| Processor | • Intel® Core 2 Duo |
| Memory | • 1 GB to 2 GB, depending on channel capacity (higher capacity offered as option) |
| Network Connectivity | • 100Mbps Ethernet • 1000Mbps (optional) • Dual NIC Capable |
| Audio Output | • Built - in speakers or external multi-media speakers • 1/4 inch headphone jack provided |
| Power | • 90 - 250 VAC, 50/60Hz • 300 Watts • Dual Redundant Power Supply (Optional) |
| Operating Environment | • 0 to 55 C • 10% to 90% RH, non-condensing @ 40 C |
*These are standard specifications of the DGVox Server and could vary based on the regions, options or requirements.
Mobile and Lighter Versions
The DGVox is available in lighter and mobile versions for applications that demand them. The Vox Zigma is a desktop version scalable from 4 to 32 channels. The VoxMate is a compact and portable voice logger. It has a 4-channel capacity with a USB interface.
In December 2010, Vox Spectrum will release the new Vox Captus, the next-generation intelligent solution for voice communication capture technology.
Case Study:
An emergency response system developed by a leading information service provider and deployed across various State Police departments, is using the Sentinel Series for recording, monitoring, archiving and reporting of voice calls on wired & wireless platforms. The integrated solution provides a single console for the call operator, allowing speedy dispatch of field units for assistance. This system also provides caller identification and location for pin-point accuracy.